Contact

We welcome all to contact us:

Please note in what country you're based.
dd/mm/yyyy (We ask for your birthday as some funding is related to age groups, why we ask).

Common Questions

Our editorial team will receive your email, and we hope to be ready to answer from day to day. Kindly note our offices hour is Monday to Friday from 10 a.m. to 5. p.m.

In case of an emergency, we normally will get a lot more emails, and we kindly ask you not to apply for volunteers tasks and jobs in the hour’s just after a huge humanitarian crises occur as we normally will be heavily engaged taking care of our duties and for this reason the response time can be a bit longer.

We do follow the EU and Danish law regarding taking care of our information and documents, also noted in the General Data Protection Regulation (GDPR).
And to archive data for the law, we will be keeping incoming emails, noted with first name, last name, emails and date and time for receiving and answering.

All our employees and volunteers are informed on how we communicate in the event of an emergency/a disaster.

Our experience shows that we are receiving a lot of calls/emails in case of an emergency/a disaster, and we kindly ask you to consider what is vital (life-threatening situation).
And kindly notes we normal can’t help a person from the office in Denmark.

If you’re in Asia you need to contact the local Station Chief, available in the countries we operate.

All phone calls are taken as fast as possible within our phone time like we replay emails. There may, however, be a waiting time in the event of an emergency/a disaster.

If your call deal with/is related to a kidnapping or a life-threatening situation for one of our employees or volunteers, please contact us via our emergency number: +45 50 19 58 37 or on the following email.
This call/email goes directly to our 24/7 phone guard and may only be used to deal with a kidnapping or a life-threatening situation.

At the office in Copenhagen, we can not help you with evacuation unless you are employed or a volunteer in our organization.
In this case, contact the local station manager. If you are an employee or volunteer, see this in your employee’s manual on page 1.

All our employees, who have the approval to travel for the organization, have extended travel and work insurances – including evacuation.

Employee insurance by GBG

All employees do have iinsurance cards from:

GBG Assist
27422 Portola Parkway, Suite 110
Foothill Ranch, CA 92610 USA
Toll-free: +1.866.914.5333
Worldwide Collect: +1.905.669.4920
Korea Toll-free: +00.308.13.2726

– and also an evacuation and assistant membership card from SOS International

SOS International
8 Changi Business Park Ave 1, #09-51 UE Bizhub East (South Tower), Singapore 486018.
Open 24/7.
Phone: +65 6338 2311.

As an employee traveling for wedoourbest.org be sure you contact both GBG and SOS International for counseling in case of sickness or help.
In case of missing Insurance card and/or SOS International evacuation and assistant card, kindly contact the offices ASAP, and a new will be made.
In case of an urgent evacuation be sure to inform us about where you go and let’s help to coordinate and follow up on the evacuation.  Please always follow the advice from GBG and/or SOS International regarding sickness/ hospitalization/doctors/specialists/evacuation.

Timezone: CEST (UTC +2)

Denmark operates Daylight Saving Time (DST):

25 Mar 2018 – Daylight Saving Time Started:
When local standard time was about to reach
Sunday, 25 March 2018, 02:00:00 clocks were turned forward 1 hour to
Sunday, 25 March 2018, 03:00:00 local daylight time instead.
Sunrise and sunset were about 1 hour later on 25 Mar 2018 than the day before. There was more light in the evening.

28 Oct 2018 – Daylight Saving Time Ends:
When local daylight time is about to reach
Sunday, 28 October 2018, 03:00:00 clocks are turned backward 1 hour to
Sunday, 28 October 2018, 02:00:00 local standard time instead.
Sunrise and sunset will be about 1 hour earlier on 28 Oct 2018 than the day before. There will be more light in the morning.

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Social Media

We welcome you to connect/friend/link with us on social media:

Twitter: https://twitter.com/wedoourbestorg
Facebook: https://www.facebook.com/wedoourbestorg/
Linkedin: https://www.linkedin.com/company/we-do-our-best/